1. Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Company name

• Message or enquiry details

• Any information you voluntarily submit through our contact or enquiry forms

• Website usage data such as pages visited, browser type, device type, approximate location, referral source, and interaction behavior

2. How We Collect Information

We collect information when you fill out a contact or enquiry form, call, email, or contact us through the website, visit or browse our website, click buttons, links, or project pages, or interact with analytics or tracking technologies enabled on the website.

3. How We Use Your Information

We use your information to respond to enquiries and requests; share project details, availability, pricing, or site visit information; communicate with you by phone, email, SMS, WhatsApp, or other channels; improve our website, services, user experience, and marketing; track website performance and understand visitor behavior; prevent spam, fraud, misuse, or unauthorized activity; and comply with applicable legal or regulatory obligations.

4. Forms and Enquiries

When you submit a form on our website, the information you provide may be sent to our internal team, sales team, CRM, email inbox, or authorised service providers so that we can respond to your enquiry. Please do not submit sensitive personal information through website forms.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to improve website functionality, measure performance, and understand how visitors use the site. These technologies may collect device and browser information, IP address or approximate location, pages visited, time spent on pages, clicks and interactions, referral source, and form interaction events. You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Analytics and Marketing Tools

We may use third-party tools such as Google Tag Manager, Google Analytics, Google Search Console, Microsoft Clarity, Meta Pixel, or similar analytics and advertising tools. These tools help us understand website traffic, improve user experience, measure campaign performance, and identify technical issues. These third-party tools may process data according to their own privacy policies.

7. Sharing of Information

We do not sell your personal information. We may share your information with MCC internal teams, sales or customer support teams, CRM, hosting, analytics, form, or email service providers, marketing or technology partners working on our behalf, and legal, regulatory, or government authorities when required by law. We share only the information necessary for the relevant purpose.

8. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including enquiry follow-up, business records, legal compliance, analytics, and dispute resolution.

10. Your Choices and Rights

You may contact us to request access to your personal information, ask us to correct inaccurate information, request deletion of your information where applicable, opt out of marketing communication, or withdraw consent for future communication. To make a request, contact us using the details below.

11. External Links

Our website may contain links to third-party websites, social media pages, maps, or external platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.

12. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will take appropriate action.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

MCC / Modern Construction SARL — Email: sales@mccongo.cd — Phone: +243904123444 — Headquarters: 11015, Oua Avenue, Basoko District, Ngaliema Municipality — Marketing Office: No. 9257, Intersection of Cliniques and Batetela Avenues, Gombe, Kinshasa, DRC